Maintenance requests at a glance
Request maintenance with a single click and track its status in real time, from received to in progress to done.
HCMS is a dedicated portal for clients managed by HankyeulLab.
Requests, progress, quote approvals, and updates are all handled transparently, in real time.
Requests, quotes, updates, and points — manage every touchpoint with HankyeulLab transparently in HCMS.
Request maintenance with a single click and track its status in real time, from received to in progress to done.
Track the real-time progress of every task your HankyeulLab manager is handling.
View quotes as soon as they are sent, then approve them or request changes online.
Get points topped up every month with a Starter or Growth plan and spend them on maintenance and development work.
Get HankyeulLab service updates, maintenance schedules, and new feature releases in real time.
Check the uptime and response speed of sites managed by HankyeulLab right in the portal.
Message your HankyeulLab manager directly through the portal's inquiry channel.
With dedicated iOS and Android apps, you can submit requests, check progress, and receive notices on the go.
From the moment a request comes in to when it is completed and on record, it flows smoothly through four steps.
Submit a maintenance request in the portal, or your HankyeulLab manager registers the task directly.
Once a manager is assigned and starts work, the status updates in real time.
When the work is done, review the results in the portal and leave follow-up requests if needed.
Every request and completion is automatically archived and available to view anytime.
Mix maintenance and development work freely with a point-based subscription.
For live services that mainly need a few reliable fixes
Get StartedFor growing services that need ongoing new features and improvements
Get StartedPoints reset monthly · Extra points available at KRW 30,000 per point
More than 18 sites are run and managed through HCMS every day.
We used to send questions over KakaoTalk and wait for a reply. Now we can follow progress in real time on the portal, which is incredibly convenient.
We can always see where a maintenance request is, from received to done, so we never have to ask. Point usage is transparent too, which builds trust.
We get alerts about site outages before we even notice them, and we can check on the go with the mobile app. We trust them with our operations.
HankyeulLab clients can log in right away with their issued account.
Not a client yet? Send us an inquiry.